Effective: January 1, 2026Last updated: May 2026
All text analysis happens in your browser. Your text is never sent to our servers. We collect only minimal data needed to operate the website.
01. Information We Collect
Information you provide directly
Character Counter does not require an account. If you contact us, we receive your name, email address, and message — used only to respond to your enquiry.
Information collected automatically
Our hosting provider and analytics collect technical information including your anonymised IP address, browser type, OS, referring URL, and approximate country. This is used solely to understand site usage and diagnose issues.
Text you type or paste
All character counting happens locally in your browser via JavaScript. Your text is never transmitted to or stored on our servers.
02. How We Use Your Information
We use collected information to operate and improve the website, understand usage patterns, respond to enquiries, and comply with legal obligations. We do not use your data for advertising and never sell personal information to third parties.
03. Cookies & Tracking
Essential cookies
We use a minimal set of technical cookies required for the website to function. These cannot be disabled without affecting functionality.
Analytics
We use privacy-focused, anonymised analytics. We honour "Do Not Track" browser settings.
Managing cookies
Control cookies through your browser: Chrome, Firefox, Safari, Edge.
04. Third-Party Services
We use hosting (standard server logs), privacy-respecting cookieless analytics, and Google Fonts. We do not use advertising networks, data brokers, or any service that profiles users commercially.
05. Data Storage & Security
Contact submissions and logs are stored within the EEA with appropriate security measures. Contact data is retained up to 12 months then securely deleted. We use HTTPS, access controls, and regular security reviews.
06. Your Rights
You have the right to know what data we hold, request corrections, request deletion, withdraw consent, and receive a portable copy. Email privacy@character-counter.com. We respond within 30 days.
07. GDPR — EEA Residents
Our legal basis for processing is legitimate interest and, where applicable, your explicit consent. You may lodge a complaint with your local data protection authority — see edpb.europa.eu.
08. CCPA — California Residents
California residents may request to know what data is collected, request its deletion, and opt out of its sale. Character Counter does not sell personal information. Contact privacy@character-counter.com.
09. Children's Privacy
We do not knowingly collect personal information from children under 13. If you believe your child submitted information to us, contact us immediately and we will delete it promptly.
10. Changes to This Policy
Material changes will be reflected in the "Last updated" date above. Continued use after changes constitutes acceptance of the updated policy.